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TFP Support Pack by Direct Debit

TFP Support Pack by Invoice

TFP Support Pack
Includes: Tenancy Agreement pack, Management Forms pack, Helpline Service, Letting Update Journal and we even throw in the Electrical Safety Instructions & Property Matters as a bonus.

Tenancy Agreement by Direct Debit (£99)

The model AST and notices pack from Training for Professionals. Subscribe to the annual licence & you can download all the files from our website. You can then edit the agreement to tailor it to your business. The licence comes with free updates as required by legislative change and support from our document specialists. Order to pay by Direct Debit.

Tenancy Agreement by Invoice (£135)

Once you subscribe you can download all the files from our website. You can then edit the agreement to make it just how you like, it is totally flexible. It can be integrated with the majority of property management software providers systems. Order by invoice to pay by BACS, credit card or cheque. Includes the commonly used notices and different versions of the agreement for different deposit schemes, let only landlord use and non Housing Act tenancies.

Tenancy Agreement for Landlords with less than 10 Lettings by Direct Debit Only (£35)

For Landlords with less than 10 lettings and paying by Direct Debit we provide a model tenancy agreement and notices package which also includes all the common notices. You can download from our website once you subscribe. You can then edit the agreement to make it just how you like it (it is totally flexible) and then each time you require an agreement or a notice, you can run them off your computer. It can be used with any of the tenancy deposit schemes. There are no problems with running out of printed forms. Included in this package is an updating service. Some of the notices are prescribed by law. We monitor the latest versions and send any updates to the agreement or notices as and when necessary. The agreement is written in a modern easy to use style to avoid problems with Unfair Contract Regulations.

Management Forms by Direct Debit

Does your agency have a terms of business with an up-to-date cancellation policy? If not, our Management Forms pack can help. Order now to pay by Direct Debit.

Management Forms by Invoice

Protect your agency now with this essential management forms and standard letters pack. Order by invoice to pay by BACS, credit card or cheque.

Helpline Enquiry Service for 1 year by Direct Debit

First line support to solve your property management dilemmas – our team will give you answers from their wealth of lettings and housing law experience. Order and pay by Direct Debit.

Helpline Enquiry Service for 1 year by Invoice

A one year subscription to our first line support service to solve your property management dilemmas. Our team will give you practical answers using their wealth of lettings and housing law experience. Order by invoice to be paid by credit card, BACs or cheque.

Helpline Enquiry Service for 4 weeks subscription by CC/BACS (£100)

Not used our Helpline before? Why not test us for a month and experience first hand the quality of our service.

Helpline Enquiry Service for 1 week subscription by CC/BACS (£50)

A one week subscription to our Helpline - perfect for holiday cover if the 'resident expert' is away from the office.

Helpline Enquiry Service for 1 day by CC/BACS (£25)

24 hours of access to the experts.

Letting Update Journal by TFP Direct Debit

The Letting Update Journal is a long standing trade journal beloved by decision makers in the property industry. Published in January, April, July and October it gives considered reflection on recent changes in the private rental sector. Order & pay by Direct Debit.

Letting Update Journal by Invoice

Published every January, April, July and October the Letting Update Journal is packed full of invaluable, impartial information and advice covering practical issues, industry trends and, most importantly, the legal framework as it relates to the private rental property sector. Order by invoice to pay by credit card, BACS or cheque.

Property Matters Standard Quarterly Newsletter by Direct Debit (£98)

TFP's easy to use quarterly in-house newsletter for agents to send landlords. We email you a new version in Spring, Summer, Autumn & Winter which you may use however you like. You may give them to managed landlords to help them understand their legal obligations, or you can send them to your let only landlords to keep in touch with them. You can also provide them to your prospective landlords to give information about a subject and to show how you provide more assistance than others.

Property Matters Plus Quarterly by Direct Debit

TFP's quarterly in-house newsletter for agents to send landlords. For the PLUS version we also customise the layout with your company logo. You are then emailed a pdf which you may use however you wish. You may give them to managed landlords to help them understand their legal obligations, or send them to your let only landlords to keep in touch with them. You can also provide them to your prospective landlords to give information about a subject and to show how you provide more assistance than others.

Property Matters Standard Quarterly Newsletter by Invoice (£124)

Our quarterly in-house newsletter for agents to send landlords. We produce it in Spring, Summer, Autumn & Winter and then email you a pdf master which you may use as many times as you need. You could give them to managed landlords to help them understand their legal obligations, or you can send them to your let only landlords to keep in touch with them. You can also provide them to your prospective landlords to give information about a subject and to show how you provide more assistance than others.

Property Matters Plus Quarterly Newsletter by Invoice (£125)

TFP's quarterly in-house newsletter for agents to send landlords. For the PLUS version we also customise the layout with your company logo. You are then emailed a pdf version which you may use as many times as you need. You could give them to managed landlords to help them understand their legal obligations, or send them to your let only landlords to keep in touch with them. You can also provide them to your prospective landlords to give information about a subject and to show how you provide more assistance than others.

Electrical Safety Instructions

Following the prosecution of Leyttons in Oxford for failing to provide instructions for a fridge, all agents should be aware of the need to provide some form of safety instructions for electrical appliances. We have written generic safety instructions for a range of appliances and these are available to download for you to produce with each letting.

Recorded: Understanding GDPR

This is a recording of the Understanding the General Data Protection Regulations that was delivered over three one hour webinars on the 20th and 26th April 2018. A single purchase will allow you to download and listen to all three webinars. The questions typed in during the live event and answered by typing an answer to the questioner, are also included. All files will be uploaded when they are available. As the files can be downloaded to your computer it enables all staff to listen to them for a very cost effective learning.

Recorded Webinar: Summer Selection 2017

Recorded Webinar: Fire Safety Guidance

Recorded Webinar: Council Tax liability during periodic term

Landlords and agents will be happy to hear of a new Court of Appeal case, Leeds City Council v. Broadley, which ruled that landlords are not responsible for paying council tax on a property when a tenant moves out PROVIDED they have the right tenancy agreement. TFP Tenancy Agreement subscribers will be pleased to know that since our agreement is a contractual periodic tenancy it fits the right category of agreement.

TFP discuss the court case in this webinar. Listen in to understand how subscribing to the TFP tenancy agreement could help protect you and your landlords.

Recorded Webinar: Understanding the TFP Tenancy Agreement

Download this free webinar to understand the best way to use the TFP Tenancy Agreement, the key benefits it offers and how it works to protect your agency.

Recorded Webinar: Immigration Act 2016 - new rules

Recorded Webinar: Health and Safety Issues for the Private Rented Sector

Prerecorded webinar on health and safety issues for the Private Rented Sector. It provides and overview of fire safety, gas safety, electrical safety, Legionella risk assessments, furniture and fire safety and contractor safety.

Recorded Webinar: HHSRS and the effect on a section 21 notice

The introduction of the retaliatory eviction defence is likely to make complaints to local councils about disrepair issues more common. Download this webinar to understand the process of HHSRS from the initial complaint, through the workings of the inspection, to the service of the relevant notices, so you can keep your landlords fully informed. (Please note this webinar doesn't apply to tenancies in Wales.)

Recorded Webinar: Drawing up a tenancy agreement

Do you fully understand how to protect both your landlord and your business when completing a tenancy agreement? If not, 'Drawing up a tenancy agreements' will give you the knowledge to create tenancies with confidence. This webinar covers issues such as; Section 48, break clauses, specially negotiated clauses and how to complete large rent in advance payments. 

Recorded Webinar: Repair Obligations

Disrepair situations and not completing them in a timely fashion has the potential to derail possession claims in some circumstances and can lead to a financial counterclaim. Listen to this webinar to gain a greater degree of knowledge of the statutory and common law obligations placed upon a landlord and understand how to avoid potential problems. 

Recorded Webinar: Right to Rent

Recorded Webinar: New Section 21 Rules

This one hour webinar explains the rules for serving a section 21 notice, considering the requirements of the Deregulation Act 2015. Many agents will need to start using the Form 6A from the beginning of February 2016 and this webinar covers all aspects of the service of these new notices. (NB relevant for agents with properties in England only.) 

Recorded Webinar: Rent Smart Wales

Free webinar to help agents with properties in Wales understand the new Rent Smart Wales licensing scheme. 

Recorded Webinar: Smoke and Carbon Monoxide Alarm Regulations 2015

A short 30 minute webinar to clarify letting agent and landlord’s obligations under the new Smoke and Carbon Monoxide Alarm Regulations 2015. (Please note these regulations apply to England only.) 

Recorded Webinar: Money Laundering

This set of three webinars is designed to provide across the office anti money laundering training. Module one should be listened to by all office staff and covers the basic principles of money laundering and awareness that all staff in a business should have. The second module is designed to be listened to by staff involved in estate agency and covers the estate agency specific requirements of the 4th directive on money laundering that came into force on the 26 May 2017. It is presumed that those listening to the second module will have already listened to the first module. The third module, presumes listeners will have already studied modules one and two, and cover further information and considerations that the nominated officer (if you don't know who that is you need to listen to the webinars!), senior staff in a business and the owners will need in respect of risk assessing their business. A comprehensive, across the business set of training that all the staff can benefit from for a fantastic low price to train all your staff. You can download the content and use as often as you need and for new staff. Money laundering training is a requirement for those involved in estate agency.

Recorded Webinar: Hidden Fees

For those who attended out Law of Agency course in 2014, you will remember our main trainer David d'Orton-Gibson talked specifically about the issue of hidden fees and what these could entail. For those who were unable to attend or want to refresh their knowledge, this webinar will explain the Law of Agency, the case law backing up our advice, and what charges could be deemed unlawful should you not have the expressed consent of your landlord client to be receiving such income.
Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Legionella Risk Management

A webinar which must NOT be missed by any property professional who wants to understand Legionella and manage any risk to their property portfolio. The course will include the following content: Outline of the Health Safety Executive guidance Producing and completing a risk assessment Practical issues surrounding the daily running of your portfolio and costs to you or your client.
Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Immigration Act 2014

This webinar will cover the impending commencement of the Immigration Act 2014 and the obligations placed upon landlords/lettings agents. The content will cover liability, right to rent, definitions, approved documentation, statutory excuses, the civil penalty and a lot more in information packed 1 hour recording.
Please note this recording will only play correctly on Windows devices.

Recorded Webinar: HMO Licensing & Selective Licensing Updated

Since its introduction in April 2006 HMO licensing has been complex and confusing. Different authorities have different schemes and different rules. This webinar will give valuable information on current HMO licensing procedure, what to expect from the council and how to ensure your property conforms. In addition to this, information will be provided on the ever more common Selective Licensing and how this could affect your property. With a property as simple as two friends, one with a baby, being an HMO, this could affect almost any landlord or agent.
Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Consumer Contracts Cancellation Regulations 2013

This webinar will cover the requirements contained within Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. These requirements instil a huge onus upon the agent to provide certain information to the consumer landlord before the Terms of Business is signed. Failure to do so, can result in cancellation without penalty and the full refund of fees payable.
Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Section 11 - Repairing Obligation

This webinar will cover the statutory obligations found under Section 11 of the Landlord & Tenant Act 1985. Understand in simple terminology, what is entailed within such legislation and how this can be applied in practice.
Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Contractors Engagement and Health & Safety

A webinar on the legal requirements of an letting agent when engaging the services of a contractor. This will include a due diligence requirement in terms of competence, sufficient insurance cover and the required risk assessment. An hour packed with guidance and legislation to help you avoid a repeat of a recent £75,000 fine to a Mid Wales letting agent.
Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Legal Implications of an Uninhabitable Rented Property

Due to a number of urgent calls to the lettings helpline, we have decided to run a webinar covering the legal implications for a landlord/agent when a property becomes uninhabitable due to flooding or fire. Understand your legal obligations in re-housing, replacing tenants possessions and deciding if the tenancy should be 'frustrated'. There will also be discussion about your requirement under "Consumer Protection"legislation to inform prospective applicants if the property is at danger from flooding. This webinar will be in demand considering the current problem with flooding in many areas of England & Wales. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Section 21 Notice - Court Of Appeal Update

Section 21 Notice update covering the Spencer V Taylor Court of Appeal in late 2013 which overturned 20 years of teaching on the requirements of a Section 21 served during a periodic term. Buy the webinar now and get a comprehensive understanding of the court decision and the implications for Letting Agents & Landlords. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Common Helpline Questions

Common Helpline Issues - The common questions asked will include mortgage repossession, responsibility for whites goods, the legal position when a property has been deemed uninhabitable, data protection and much more.
Please note this recording will only play correctly on devices running Windows software.

Recorded Webinar: ASA ruling on Letting Fees

A very recent webinar on the Advertising Standards Authority (ASA)decision to request that all compulsory letting fees are included on any advert. Learn about the complaint to the ASA, the ASA rulings, the impact on the letting industry and how to comply with the ruling moving forward. 
Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Law of Property Act 1925

An advanced level webinar on one of the main pieces of legislation centering on housing law being the Law of Property Act 1925. The recording will cover Law of Property Act 1989, minors, joint tenants, conveyancing, interest in land and practicalities for landlord/agents. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Notice Service

This recording will concentrate on five keys areas surrounding notice service being the Common Law position, Law of Property Act 1925, the tenancy agreement, to whom do you serve notice and who can serve notice. This is a must for any property manager. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Surrender & Abandonment

Surrender & Abandonment Webinar
Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Tenancy Surrender

This informative webinar will cover the complex area of surrender. The majority of tenancies will end by surrender unknowingly to most landlords and agents. The presenter will cover the principles such as actions, technicalities such as use of deeds and recent court cases such as Chamerlain V Scally (where tenant left possessions). Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Holding Deposits

A detailed webinar on the commonly misunderstood area of Holding Deposits. The presenter will cover why you should consider taking a holding deposit, Office of Fair Trading guidance, paperwork requirements, deposit protection issues and best practice procedure. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Law of Agency

Stephen Fowler, a solicitor, will examine the Law of Agency to include relationship between agent & landlord, agents legal responsibilities, agents rights and terms of business. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Green Deal Getting the property ready!

A very informative webinar on the implementation of Green Deal and the effects upon the private rented market. The topics covered will be the landlord's rights and responsibilities, tenants rights, what is ECO funding, assessments, the Golden Rule, what works are eligible for Green Deal, paying back the cost of Green Deal, tenancy agreement requirements and guarantees. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: EPC Understanding the new legislation

This vitally important webinar on Energy Performance Certificates (EPC's) to include teaching on commissioning, obtaining, marketing, tenant requirements, agent responsibility, written particulars and the 2012 amendments. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Death of Landlord/Tenant

This important webinar will cover the responsibilities and liabilities on the death of a landlord and/or tenant to include, what happens with the tenancy, who serves notice, who is liable for repairs, what happens to possessions, what happens with joint landlord/tenants, is housing benefit still payable, agent duty of care and what happens when there is a death in the property. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Anti Social Behaviour

Micheal Owen of Coffin Mews solicitors will take you through the minefield which is anti social behaviour. You will be taught the correct notices to serve, the required possession route and the costs involved. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Making Housing Benefit work

A FREE webinar on how to make Housing Benefits work for your portfolio, how to deal with the Housing Benefits Department & Housing Advice along with avenues to pursue to maximise your income. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Abandonment

A detailed analysis of the legal position and requirements imposed upon a landlord when using the abandonment process. The webinar will include the principles, relevant legislation (Protection from Eviction Act 1977), recent court cases and the practicalities. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: HMO Management Regs (Wales)

Protect yourself and your agency from penalising fines and criminal prosecution, Some letting regulations have no maximum penalty … hence the £99,000 fine awarded by Bexley Magistrates Court in November 2008 … and that was reduced from £110,000. Was this a mass murderer, no it was someone not complying with the Management of HMO Regulations. Can you really afford to miss out on this webinar? We call these the Cinderella regulations as they carry bigger fines and affect far more properties than licensing, and yet few are talking about them so they are unknown. Attend this webinar and don’t risk getting caught out. For this webinar we recommend you have attended or listened to the “What is an HMO?” webinar to ensure you have the correct basic understanding. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Avoiding Deposit Disputes

This recording will try and help you prevent deposit disputes by examining the processes and procedures required to provide a tenant with substantial evidence of the damage they caused. It will covers areas such as a inventory, how to record the using digital photos, signatures required, the use of the correct words in descriptions, how to complete a check, pre check out, final check out and how to calculate the final damage fairly. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Safety & Certificates

This recording will include the legislative requirement upon a landlord in terms of the property, fixtures & fittings and furniture. The presenter will examine each piece of legislation to include Gas Safety, Electrical Safety, Plugs & Sockets, Furniture and Building Regulations.  Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Permissions & Consents

This recording will include: why is it important, from whom should you seek and the problems you may encounter as a consequence of not doing so. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Understanding Tenancy Agreements

The topics covered will include: what is a tenancy agreement, legal basis for tenancies, statutory & contractual tenancies, fixed term and periodic, written or verbal and the inclusion of special clauses. The most important document in the armoury of a landlord and letting agent. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Contractual Tenancy

You will be taught about the situations which arise when a contractual tenancy is required and how this should be implemented. In addition, there will be teaching about inserting notices periods and what notice should be serve by the landlord and/or tenant to end the tenancy. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Securing more business

How many letting agents would not like more business and particularly more profitable business! As the lettings market place has become more crowded, agents either have to have new strategies or they will end up cutting fees to compete, losing profitability in the process. This webinar will help you make your business more profitable without the need to spend a fortune. Listen to property professionals give you tips and hints on how to gain instructions in today’s challenging and competitive market. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: HHSRS What constitutes a hazard?

Housing Health Safety Rating System (HHSRS) is a complex and confusing nightmare of figures and numbers. The basis of it is any hazards in a property. This webinar will consider what makes something a hazard and review common hazards in a residential property. Spotting hazards and rectifying them early can avoid the need for local authority intervention and keep costs and hassle to a minimum. This webinar will give detailed information on the 29 Hazards outlined within HHSRS and how each hazard is assessed. Try and minimize the potential of a fine unlike a landlord in London who attracted a fine of £3400 and a landlord in Leeds a similar amount due to non compliance! Be informed of how to be aware of such hazards and to prevent them becoming an issue by purchasing today. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: HMO Management Regulations

Protect yourself and your agency from penalty fines and criminal prosecution, Some letting regulations have no maximum penalty … hence the £99,000 fine awarded by Bexley Magistrates Court in November 2008 … and that was reduced from £110,000. Was this a mass murderer, no it was someone not complying with the Management of HMO Regulations. Can you really afford to miss out on this webinar? We call these the Cinderella regulations as they carry bigger fines and affect far more properties than licensing, and yet few are talking about them so they are unknown. Attend this webinar and don’t risk getting caught out. For this webinar we recommend you have attended or listened to the “What is an HMO?” webinar to ensure you have the correct basic understanding. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Managing Renewals Effectively

This recording will look at the practical and legal issues around arranging renewals on Assured Shorthold Tenancies. In efficient processes may end up costing you more than the revenue generated. Ineffective processes can leave you high and dry without a tenant. Come and learn how to 'seal the deal' at the first opportunity, ensuring minimum work and maximum success. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Completing a Section 13 Rent Increase Notice

Following the case involving London District Properties and Goolamy, it is anticipated that landlords and agents are going to have to use this rent increase notice more often. If not served properly it could make the increase legally unenforceable, and cost a considerable amount of lost rent. Understand how to complete a Section 13 notice. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: What is an HMO?

This webinar looks at the often confusing issue if a property is a House in Multiple Occupation (HMO) under the Housing Act 2004. You will learn the key points to look for and some simple rules of thumb to identify a situation that needs further investigation. Many landlords and agents struggle to grasp this tricky subject and this webinar will give you the opportunity to consider the details in the comfort of your own office or home. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: AST rent increase

Information on the available options for increasing the rent on an Assured Shorthold Tenancy. It will explain which options are available at different points in the tenancy. It will consider the advantages and disadvantages of different methods of increasing the rent and the pitfalls if you get it wrong.
Please note this recording will only play correctly on Windows devices.

Pre recorded - Legal Update 2018

This webinar will cover the legislative changes over the last 12 months which will have a direct impact on the private rented sector.

Tenant Fee Ban

•  Do you know that under the draft proposal you can still charge tenant fees for some tenancies?

•  Were you aware the draft bill includes the power to ban deposits?

•  Do you understand that by taking a tenant fee or making an error with a

     holding deposit, you could be penalised or even banned as a letting agent?

•  Do you understand under what circumstance a resident landlord may still charge tenant fees?

Minimum Energy Efficiency Standards (MEES)

•  We can show you how to delay the impact of MEES for up to two years.

•  In what circumstances can you still market an F or G rated property after April 2018?

•  Do you know the special rules that apply to properties in conservation areas?

General Data Protection Regulations (GDPR)

•  When can you lawfully give tenant details to a contractor and when will you need consent after 25th May 2018?

•  Understand the basis you will be permitted to contact your database of historic landlords.

•  Understand when not backing up your data could cost you up to 20 million euros.

•  Have you updated your privacy notice, what must it now say?

•  What is your plan to ensure your contractors are GDPR compliant?

Pre-Recorded: Introducing The Law for Lettings

Pre-Recorded - Legal Update 2017

Deregulation Act Masterclass - New Section 21 Rules

Deregulation Act Masterclass - New Deposit Rules

Law of Agency

A detailed 2 part audio session with slides covering the legal position between a Letting Agent and their client landlord. This pre-recorded training course will cover Duty of care and skill, obedience, loyalty, fiduciary duty, disclosure and much much more. Recorded in Manchester on the 9th July 2014

Marketing for Property Management Professionals

Developed specifically for property management professionals who want to know how to craft more effective marketing material to attract quality landlords and tenants. These course notes have been adapted from our popular Marketing for Property Managmenet Professionals course, and is geared to develop sales writing skills and explore how the principles learnt can be utilised in the agency’s marketing strategy. Learn about: The Proven 7-step Formula Professional Copywriters Use The Power of AIDCA-A 2 Crucial Questions You Must Answer 6 Powerful Elements To Captivate Your Reader Writing Attention-Grabbing Headlines and Get-Them-Opened Email Subject Lines Getting Started With Twitter LinkedIn Strategies for Letting Agencies Email Campaign Tactics Why Google Is Good News For Your Agency How Combining YouTube & QR Codes Gives Your Agency a Competitive Advantage Online Tactics For Boosting Your Website Ranking