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TFP Support Pack by Direct Debit

TFP Support Pack by Invoice

TFP Support Pack
Includes: Tenancy Agreement pack, Management Forms pack, Helpline Service, Letting Update Journal and we even throw in the Electrical Safety Instructions & Property Matters as a bonus.

Tenancy Agreement by Direct Debit (£99)

The model AST and notices pack from Training for Professionals. Subscribe to the annual licence & you can download all the files from our website. You can then edit the agreement to tailor it to your business. The licence comes with free updates as required by legislative change and support from our document specialists. Order to pay by Direct Debit.

Tenancy Agreement by Invoice (£135)

Once you subscribe you can download all the files from our website. You can then edit the agreement to make it just how you like, it is totally flexible. It can be integrated with the majority of property management software providers systems. Order by invoice to pay by BACS, credit card or cheque. Includes the commonly used notices and different versions of the agreement for different deposit schemes, let only landlord use and non Housing Act tenancies.

Tenancy Agreement for Landlords with less than 10 Lettings by Direct Debit Only (£35)

For Landlords with less than 10 lettings and paying by Direct Debit we provide a model tenancy agreement and notices package which also includes all the common notices. You can download from our website once you subscribe. You can then edit the agreement to make it just how you like it (it is totally flexible) and then each time you require an agreement or a notice, you can run them off your computer. It can be used with any of the tenancy deposit schemes. There are no problems with running out of printed forms. Included in this package is an updating service. Some of the notices are prescribed by law. We monitor the latest versions and send any updates to the agreement or notices as and when necessary. The agreement is written in a modern easy to use style to avoid problems with Unfair Contract Regulations.

Management Forms by Direct Debit

Does your agency have a terms of business with an up-to-date cancellation policy? If not, our Management Forms pack can help. Order now to pay by Direct Debit.

Management Forms by Invoice

Protect your agency now with this essential management forms and standard letters pack. Order by invoice to pay by BACS, credit card or cheque.

Helpline Enquiry Service for 1 year by Direct Debit

First line support to solve your property management dilemmas – our team will give you answers from their wealth of lettings and housing law experience. Order and pay by Direct Debit.

Helpline Enquiry Service for 1 year by Invoice

A one year subscription to our first line support service to solve your property management dilemmas. Our team will give you practical answers using their wealth of lettings and housing law experience. Order by invoice to be paid by credit card, BACs or cheque.

Helpline Enquiry Service for 4 weeks subscription by CC/BACS (£100)

Not used our Helpline before? Why not test us for a month and experience first hand the quality of our service.

Helpline Enquiry Service for 1 week subscription by CC/BACS (£50)

A one week subscription to our Helpline - perfect for holiday cover if the 'resident expert' is away from the office.

Helpline Enquiry Service for 1 day by CC/BACS (£25)

24 hours of access to the experts.

Letting Update Journal by TFP Direct Debit

The Letting Update Journal is a long standing trade journal beloved by decision makers in the property industry. Published in January, April, July and October it gives considered reflection on recent changes in the private rental sector. Order & pay by Direct Debit.

Letting Update Journal by Invoice

Published every January, April, July and October the Letting Update Journal is packed full of invaluable, impartial information and advice covering practical issues, industry trends and, most importantly, the legal framework as it relates to the private rental property sector. Order by invoice to pay by credit card, BACS or cheque.

Property Matters Standard Quarterly Newsletter by Direct Debit (£98)

TFP's easy to use quarterly in-house newsletter for agents to send landlords. We email you a new version in Spring, Summer, Autumn & Winter which you may use however you like. You may give them to managed landlords to help them understand their legal obligations, or you can send them to your let only landlords to keep in touch with them. You can also provide them to your prospective landlords to give information about a subject and to show how you provide more assistance than others.

Property Matters Plus Quarterly by Direct Debit

TFP's quarterly in-house newsletter for agents to send landlords. For the PLUS version we also customise the layout with your company logo. You are then emailed a pdf which you may use however you wish. You may give them to managed landlords to help them understand their legal obligations, or send them to your let only landlords to keep in touch with them. You can also provide them to your prospective landlords to give information about a subject and to show how you provide more assistance than others.

Property Matters Standard Quarterly Newsletter by Invoice (£124)

Our quarterly in-house newsletter for agents to send landlords. We produce it in Spring, Summer, Autumn & Winter and then email you a pdf master which you may use as many times as you need. You could give them to managed landlords to help them understand their legal obligations, or you can send them to your let only landlords to keep in touch with them. You can also provide them to your prospective landlords to give information about a subject and to show how you provide more assistance than others.

Property Matters Plus Quarterly Newsletter by Invoice (£125)

TFP's quarterly in-house newsletter for agents to send landlords. For the PLUS version we also customise the layout with your company logo. You are then emailed a pdf version which you may use as many times as you need. You could give them to managed landlords to help them understand their legal obligations, or send them to your let only landlords to keep in touch with them. You can also provide them to your prospective landlords to give information about a subject and to show how you provide more assistance than others.

Electrical Safety Instructions

Following the prosecution of Leyttons in Oxford for failing to provide instructions for a fridge, all agents should be aware of the need to provide some form of safety instructions for electrical appliances. We have written generic safety instructions for a range of appliances and these are available to download for you to produce with each letting.

Webinar; MEES Consultation

How many of your properties will you still be able to left after 2025? The Government have launched a consultation on changing the rules on MEES. Currently properties have to be a minimum of band E but the proposal is that they will have to be band C by 2025. Come and learn about the proposals and the questions being asked.

Webinar: Safety and Certificates

Since the 1990s there has been an increasing amount of safety legislation for letting agents to have to comply with. The webinar is an overview of those responsibilities to ensure you avoid a nasty fine or a tragic accident. Listen in to the webinar to make sure you are not caught out.

Webinar: Notice Service

Agents often serve notice in different situations. Notices at the start of the tenancy, notices during the tenancy or notices to end the tenancy. If any of them are not done right it can jeopardise the landlord’s position, leaving the agent liable. This webinar will ensure you have a sound system for reliably serving notices.

Webinar: Surrender

Surrender is probably one of the most common ways a property is returned to the landlord, though often the parties may not even understand why this powerful tool is applicable. This webinar explains the rules on surrender (like you can’t agree to surrender!) and makes sure you are up to speed with how to use this powerful tool correctly and to best advantage.

Webinar: Rent Increases

There is no law that says rents have to go up but if they do the agent needs to know the legal position on increasing the rent to ensure they give the landlord the best return for their investment. Different tenancies have different rules about rent increases and on this webinar we have a look at all the options.

Recorded Webinars on Houses in Multiple Occupation

This mini series looked at issued around Houses in Multiple Occupation.

This is a recording of three live webinars from our 2020 early Autumn mini series covering,

• What is an HMO?

• The management of HMOs and

• Licensing of HMOs and Selective licensing.

Recorded Changes to Section 8 and 21 Sept 2020

Pre recorded Webinar on the section 21, section 8 changes and other updates from around the August Bank Holiday.

Recorded Webinar: Working through COVID-19

A Recording of our Working through COVID-19 Webinar. Answering questions including:   

·  Is there any leeway on the Gas Safety Record renewal?

·  What do we do if the tenant is self-isolating and won't allow access?

·   How do we deal with non-payment of rent now?

·   How do we survive no fees if the tenants can't pay the rent?

·   Can we still seek possession if the tenant can't pay?

·   Now there are no exams students want to leave early

·   Our student tenant wants to pulls out of next years tenancy

Recorded Webinar: Avoiding Deposit Disputes

A recording of our webinar: Avoiding Deposit Disputes.
Deposits are an important security, however, they are only effective if the parties agree any deductions. This webinar will focus on what can be done to avoid getting into a dispute and certainly avoid adjudication. If you can agree a resolution the relationship between landlord and tenant can finish on a better note and it can even save you money !

Recorded Webinar EPC's and the Minimum Energy Efficiency Standards

Recording of our live webinar: EPC & the Minimum Energy Efficiency Standards.
With the next trigger date only a few months away we consider the significance of 01 April 2020. We will also consider when an EPC should be renewed; the circumstances where an F or G rated property can be let out and the changes to the available exemptions.

Recorded Webinar: Accelerated Possession Proceedings

A Recording of our webinar on Accelerated Possession Proceedings.
Accelerated Possession is the mainstay of possessions currently in use in the private rented sector. Make sure you understand what it involves and how the system works so that you can provide advice to your landlords about the timings and potential problems. Many claims fail for things done months before the possession claim is even started and you don't want to be guilty of causing the failure.

Recorded webinar: TPO Code of Practice

A recording of our webinar "TPO Code of Practice"
A new Code of Conduct has been issued by The Property Ombudsman and we consider changes to the code; what is considered as best practice and other notable requirements.

Recorded Webinar: Law of Guarantee

A recording of our webinar on Law of Guarantee. Guarantees are like a tool in a toolbox. Invaluable to use to do the right job. Make sure you understand them and can use them with confidence. This webinar will examine legal and practical issues around using guarantors and provide practical advice about how to set them up, along with practical advice for during the tenancy.

Recorded Webinar: Consumer Rights Act and Transparency Requirements

A recording of a live webinar covering: A review of the Consumer Rights Act 2015; the amendments to the Act made by the Tenant Fees Act and the relevant transparency requirements

Recorded Webinar: Understanding Holding Deposits

Training for Professionals explain the changes for Holding deposits under the Tenant Fees Act.

Recorded webinar: Welsh Tenant Fee Ban

This is a recording of the Welsh tenant fee ban webinars: (Wales) What does the legislation say? and (Wales) What's not chargeable under the tenant fee ban.
highlighting the legislation coming into force from the 1st September, Landlord responsibilities,The agent's responsibility, Why 6 months rent up front could be a problem and more. What fees are and are not chargeable going forward Pet Treatments\Damage, Chimney Sweeping, Professional Cleaning to name but a few.

Recorded webinar: What's not chargeable under the tenant fee ban

This is a recording of "What's not chargeable under the tenant fee ban" that was delivered as a webinar on 12th of April 2019. The webinar highlights the legislation coming into force and explains what fees are and are not chargeable going forward. 

Recorded: Understanding GDPR

This is a recording of the Understanding the General Data Protection Regulations that was delivered over three one hour webinars on the 20th and 26th April 2018. A single purchase will allow you to download and listen to all three webinars. The questions typed in during the live event and answered by typing an answer to the questioner, are also included. All files will be uploaded when they are available. As the files can be downloaded to your computer it enables all staff to listen to them for a very cost effective learning.

Recorded Webinar: Fire Safety Guidance

Recorded Webinar: Council Tax liability during periodic term

Landlords and agents will be happy to hear of a new Court of Appeal case, Leeds City Council v. Broadley, which ruled that landlords are not responsible for paying council tax on a property when a tenant moves out PROVIDED they have the right tenancy agreement. TFP Tenancy Agreement subscribers will be pleased to know that since our agreement is a contractual periodic tenancy it fits the right category of agreement.

TFP discuss the court case in this webinar. Listen in to understand how subscribing to the TFP tenancy agreement could help protect you and your landlords.

Recorded Webinar: Understanding the TFP Tenancy Agreement

Download this free webinar to understand the best way to use the TFP Tenancy Agreement, the key benefits it offers and how it works to protect your agency.

Recorded Webinar: Health and Safety Issues for the Private Rented Sector

Prerecorded webinar on health and safety issues for the Private Rented Sector. It provides and overview of fire safety, gas safety, electrical safety, Legionella risk assessments, furniture and fire safety and contractor safety.

Recorded Webinar: HHSRS and the effect on a section 21 notice

The introduction of the retaliatory eviction defence is likely to make complaints to local councils about disrepair issues more common. Download this webinar to understand the process of HHSRS from the initial complaint, through the workings of the inspection, to the service of the relevant notices, so you can keep your landlords fully informed. (Please note this webinar doesn't apply to tenancies in Wales.)

Recorded Webinar: Drawing up a tenancy agreement

Do you fully understand how to protect both your landlord and your business when completing a tenancy agreement? If not, 'Drawing up a tenancy agreements' will give you the knowledge to create tenancies with confidence. This webinar covers issues such as; Section 48, break clauses, specially negotiated clauses and how to complete large rent in advance payments. 

Recorded Webinar: Repairing Obligations

Disrepair situations and not completing them in a timely fashion has the potential to derail possession claims in some circumstances and can lead to a financial counterclaim. Listen to this webinar to gain a greater degree of knowledge of the statutory and common law obligations placed upon a landlord and understand how to avoid potential problems. 

Recorded Webinar: Rent Smart Wales

Free webinar to help agents with properties in Wales understand the new Rent Smart Wales licensing scheme. 

Recorded Webinar: Smoke and Carbon Monoxide Alarm Regulations 2015

A short 30 minute webinar to clarify letting agent and landlord’s obligations under the new Smoke and Carbon Monoxide Alarm Regulations 2015. (Please note these regulations apply to England only.) 

Recorded Webinar: Legionella Risk Management

A webinar which must NOT be missed by any property professional who wants to understand Legionella and manage any risk to their property portfolio. The course will include the following content: Outline of the Health Safety Executive guidance Producing and completing a risk assessment Practical issues surrounding the daily running of your portfolio and costs to you or your client.
Please note this recording will only play correctly on Windows devices.

Recorded Webinar: HMO Licensing & Selective Licensing

Since its introduction in April 2006 HMO licensing has been complex and confusing. Different authorities have different schemes and different rules. This webinar will give valuable information on current HMO licensing procedure, what to expect from the council and how to ensure your property conforms. In addition to this, information will be provided on the ever more common Selective Licensing and how this could affect your property. With a property as simple as two friends, one with a baby, being an HMO, this could affect almost any landlord or agent.

Webinar: Consumer Cancellation

There are three key pieces of consumer legislation all agents need to be aware of and comply with. The legislation protects the tenant and carries severe penalties including potential prison sentences. Don’t get caught out by listening to this webinar.

Recorded Webinar: Contractors Engagement and Health & Safety

A webinar on the legal requirements of an letting agent when engaging the services of a contractor. This will include a due diligence requirement in terms of competence, sufficient insurance cover and the required risk assessment. An hour packed with guidance and legislation to help you avoid a repeat of a recent £75,000 fine to a Mid Wales letting agent.
Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Legal Implications of an Uninhabitable Rented Property

Due to a number of urgent calls to the lettings helpline, we have decided to run a webinar covering the legal implications for a landlord/agent when a property becomes uninhabitable due to flooding or fire. Understand your legal obligations in re-housing, replacing tenants possessions and deciding if the tenancy should be 'frustrated'. There will also be discussion about your requirement under "Consumer Protection"legislation to inform prospective applicants if the property is at danger from flooding. This webinar will be in demand considering the current problem with flooding in many areas of England & Wales. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Law of Property Act 1925

An advanced level webinar on one of the main pieces of legislation centering on housing law being the Law of Property Act 1925. The recording will cover Law of Property Act 1989, minors, joint tenants, conveyancing, interest in land and practicalities for landlord/agents. 

Recorded Webinar: Law of Agency

Stephen Fowler, a solicitor, will examine the Law of Agency to include relationship between agent & landlord, agents legal responsibilities, agents rights and terms of business. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Death of Landlord/Tenant

This important webinar will cover the responsibilities and liabilities on the death of a landlord and/or tenant to include, what happens with the tenancy, who serves notice, who is liable for repairs, what happens to possessions, what happens with joint landlord/tenants, is housing benefit still payable, agent duty of care and what happens when there is a death in the property.

Recorded Webinar: Anti Social Behaviour

Micheal Owen of Coffin Mews solicitors will take you through the minefield which is anti social behaviour. You will be taught the correct notices to serve, the required possession route and the costs involved. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Abandonment

A detailed analysis of the legal position and requirements imposed upon a landlord when using the abandonment process. The webinar will include the principles, relevant legislation (Protection from Eviction Act 1977), recent court cases and the practicalities. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: HMO Management Regs England and Wales

Protect yourself and your agency from penalising fines and criminal prosecution, Some letting regulations have no maximum penalty … hence the £99,000 fine awarded by Bexley Magistrates Court in November 2008 … and that was reduced from £110,000. Was this a mass murderer, no it was someone not complying with the Management of HMO Regulations. Can you really afford to miss out on this webinar? We call these the Cinderella regulations as they carry bigger fines and affect far more properties than licensing, and yet few are talking about them so they are unknown. Attend this webinar and don’t risk getting caught out. For this webinar we recommend you have attended or listened to the “What is an HMO?” webinar to ensure you have the correct basic understanding. 

Recorded Webinar: Avoiding Deposit Disputes

This recording will try and help you prevent deposit disputes by examining the processes and procedures required to provide a tenant with substantial evidence of the damage they caused. It will covers areas such as a inventory, how to record the using digital photos, signatures required, the use of the correct words in descriptions, how to complete a check, pre check out, final check out and how to calculate the final damage fairly. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Permissions & Consents

This recording will include: why is it important, from whom should you seek and the problems you may encounter as a consequence of not doing so. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: Contractual Tenancy

You will be taught about the situations which arise when a contractual tenancy is required and how this should be implemented. In addition, there will be teaching about inserting notices periods and what notice should be serve by the landlord and/or tenant to end the tenancy. 

Recorded Webinar: HHSRS What constitutes a hazard?

Housing Health Safety Rating System (HHSRS) is a complex and confusing nightmare of figures and numbers. The basis of it is any hazards in a property. This webinar will consider what makes something a hazard and review common hazards in a residential property. Spotting hazards and rectifying them early can avoid the need for local authority intervention and keep costs and hassle to a minimum. This webinar will give detailed information on the 29 Hazards outlined within HHSRS and how each hazard is assessed. Try and minimize the potential of a fine unlike a landlord in London who attracted a fine of £3400 and a landlord in Leeds a similar amount due to non compliance! Be informed of how to be aware of such hazards and to prevent them becoming an issue by purchasing today. Please note this recording will only play correctly on Windows devices.

Webinar: Renewals

Since the 1990s there has been an increasing amount of safety legislation for letting agents to have to comply with. The webinar is an overview of those responsibilities to ensure you avoid a nasty fine or a tragic accident. Listen in to the webinar to make sure you are not caught out.

Recorded Webinar: Completing a Section 13 Rent Increase Notice

Following the case involving London District Properties and Goolamy, it is anticipated that landlords and agents are going to have to use this rent increase notice more often. If not served properly it could make the increase legally unenforceable, and cost a considerable amount of lost rent. Understand how to complete a Section 13 notice. Please note this recording will only play correctly on Windows devices.

Recorded Webinar: What is an HMO?

This webinar looks at the often confusing issue if a property is a House in Multiple Occupation (HMO) under the Housing Act 2004. You will learn the key points to look for and some simple rules of thumb to identify a situation that needs further investigation. Many landlords and agents struggle to grasp this tricky subject and this webinar will give you the opportunity to consider the details in the comfort of your own office or home. 

Recorded Webinar: AST rent increase

Information on the available options for increasing the rent on an Assured Shorthold Tenancy. It will explain which options are available at different points in the tenancy. It will consider the advantages and disadvantages of different methods of increasing the rent and the pitfalls if you get it wrong.
Please note this recording will only play correctly on Windows devices.

Pre-recorded: Legal Update 2020

Pre-Recorded: Advanced Law for Lettings

Health and Safety at Work Act
Personal Safety
Key Security
Occupiers Liability
Vicarious Liability

Basic Land Law
Leases and Licenses
Additional clauses for tenancyagreements
Options to renew/end tenancy

Consumer Protection from Unfair TradingRegulations 2008
Consumer Rights Act 2015
Code of Practice
Personal Interests

Engaging contractors
Legionella
Agent of necessity

Equality Act 2010 
Tenant Swaps
Benefits
Understanding the Housing Act1988
Handover and Utilities

Pre recorded - Legal Update 2018

This webinar will cover the legislative changes over the last 12 months which will have a direct impact on the private rented sector.

Tenant Fee Ban

•  Do you know that under the draft proposal you can still charge tenant fees for some tenancies?

•  Were you aware the draft bill includes the power to ban deposits?

•  Do you understand that by taking a tenant fee or making an error with a

     holding deposit, you could be penalised or even banned as a letting agent?

•  Do you understand under what circumstance a resident landlord may still charge tenant fees?

Minimum Energy Efficiency Standards (MEES)

•  We can show you how to delay the impact of MEES for up to two years.

•  In what circumstances can you still market an F or G rated property after April 2018?

•  Do you know the special rules that apply to properties in conservation areas?

General Data Protection Regulations (GDPR)

•  When can you lawfully give tenant details to a contractor and when will you need consent after 25th May 2018?

•  Understand the basis you will be permitted to contact your database of historic landlords.

•  Understand when not backing up your data could cost you up to 20 million euros.

•  Have you updated your privacy notice, what must it now say?

•  What is your plan to ensure your contractors are GDPR compliant?

Pre-Recorded: Introducing The Law for Lettings

Deregulation Act Masterclass - New Deposit Rules

Law of Agency

A detailed 2 part audio session with slides covering the legal position between a Letting Agent and their client landlord. This pre-recorded training course will cover Duty of care and skill, obedience, loyalty, fiduciary duty, disclosure and much much more. Recorded in Manchester on the 9th July 2014

Marketing for Property Management Professionals

Developed specifically for property management professionals who want to know how to craft more effective marketing material to attract quality landlords and tenants. These course notes have been adapted from our popular Marketing for Property Managmenet Professionals course, and is geared to develop sales writing skills and explore how the principles learnt can be utilised in the agency’s marketing strategy. Learn about: The Proven 7-step Formula Professional Copywriters Use The Power of AIDCA-A 2 Crucial Questions You Must Answer 6 Powerful Elements To Captivate Your Reader Writing Attention-Grabbing Headlines and Get-Them-Opened Email Subject Lines Getting Started With Twitter LinkedIn Strategies for Letting Agencies Email Campaign Tactics Why Google Is Good News For Your Agency How Combining YouTube & QR Codes Gives Your Agency a Competitive Advantage Online Tactics For Boosting Your Website Ranking