The Department of Levelling Up, Housing and Communities has launched a new "disrepair signposting tool". The idea is to help users of the tool to better understand their rights and responsibilities. This will help them enforce their rights where a landlord may be reluctant to take action on repairing issues for which they are responsible, but will also help tenants understand when their requests are not part of a landlord repairing obligation.
The tool has been created by DLUHC with third sector organisations such as Shelter. The tool can be found at https://check-how-to-get-repairs-done-in-your-rented-home.form.service.justice.gov.uk/